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Home / Shipping Policy

Shipping Policy

Shipping is an essential part of your shopping experience at lenshandcrafted.com. We strive to ensure that your orders are delivered promptly and securely to your specified address. Our shipping policy outlines the details regarding delivery times, methods, and how to reach us for any inquiries.

Delivery Areas

We offer worldwide delivery for all orders placed on our website. Regardless of your location, you can shop with us and expect your photography equipment to arrive at your doorstep. We partner with trusted couriers to ensure that your items are handled with care and delivered efficiently.

Delivery Times

Delivery times may vary based on your location and the shipping method selected at checkout. Generally, you can expect your order to be processed within 1-3 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information. Please note that international deliveries may take longer due to customs processing and other factors beyond our control.

Shipping Methods

We utilize reliable courier services to handle the delivery of your orders. The specific courier used may depend on your location and the shipping option you choose. All shipments are tracked, allowing you to monitor the progress of your delivery. If you have specific preferences regarding shipping methods, please reach out to us before placing your order.

Order Fulfillment

Your order will be fulfilled directly to the address you provide during checkout. It is your responsibility to ensure that the address is accurate and complete. If there are any issues with the address provided, please contact us immediately to make corrections. We cannot be held responsible for delays or non-delivery due to incorrect address information.

Delivery Confirmation

Upon delivery, you may be required to confirm receipt of your order. This may involve signing for the package or providing identification, depending on the couriers policies. We recommend being available at the delivery address during the estimated delivery window to ensure a smooth handover of your items.

Shipping Inquiries

If you have any questions or concerns regarding shipping, please do not hesitate to contact us. All communication regarding shipping matters will be handled via email. You can reach us at [email protected] for assistance. We aim to respond to all inquiries as quickly as possible, typically within 1-2 business days.

Changes to Shipping Policy

We reserve the right to update or modify our shipping policy at any time. Any changes will be reflected on our website, and it is your responsibility to review the policy periodically. By placing an order, you agree to the terms outlined in our shipping policy as they are at the time of your purchase.

Availability

Monday-Sunday
09:00 - 18:00 (GMT +2)

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